Wednesday, 29 August 2012


 
ERP systems helping out the industrial and engineering industries

As we all know, ERP systems can and will take care of any company’s business processes, ensuring agility, profitability and responsiveness. The same applies for the industrial and engineering industries. After some research I have narrowed it down to three key functionalities that ERP systems can assist these two industries in.  


ERP systems are capable of fully integrating debtors and creditors modules including invoicing, purchasing and even general ledger. As always, easy navigation of ERP systems assists the users to access key functionalities relevant to their tasks at hand. Tracking of key responsibility areas are easily managed by graphical dashboards within the ERP system. Multi-currency functionalities minimises administrative burdens. ERP systems can also manage all receivables through payment histories that can assist in payment optimisation. This functionality gives crucial insights into various delays that can put pressure on your company’s cash management.


Multiple bin, lot and batch functionalities will result in transparent stock controlling methods. ERP systems have the ability to reduce the risk of your company losing business by implementing alternate stock item functionalities. Complete transparency is guaranteed throughout your whole warehouse thanks to functionalities that allow you clear view of stock movement from purchase orders to sales invoices. Integrated web portal interfaces allow customers to place orders directly into the ERP system this reduces turn-around times and speeds up delivery. Stock requirements can be properly planned due to over-all history on items, customers and purchased items.


The functionality of full customer contact tracking gives users a clear view of all interactions with customers whether opportunities or issues. Sales pipelines give sales managers the ability to accurately forecast opportunities and to escalate these opportunities to the necessary departments. Quotes that expired or issues that have not been resolved are handled by integrated escalation engines to insure these issues are resolved in the necessary time frames. The integrated escalation engine insures that Service Level Agreements (SLA) is met.

This is just the beginning, in the following weeks to come we will be concentrating on these two industries. Exciting and insightful times ahead, hope you are ready.

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